Citigroup
Reviews and Complaints
Failed to credit payment and charged late fees
I was charged a late fee on my statement due to a payment that was never credited to my account. When I called, I was given run around to get the fee taken off.
The representative just kept telling me they need a payment before they can *** the late fee. I already sent the payment and they failed to apply it. I requested to talk to a supervisor, which I was then transferred. I stated that I want to close my account due to a late fee I am being wrongfully charged.
That finally got the late fee removed. Unfortunately, that still won't remove it from my credit report. The next day, I get a notice of an important message affecting my account and I need to sign in to see it. I go to the website and sign in, and the website is not working properly, preventing me from seeing the message.
I try to contact them, which requires me to select a topic. The only option is to request a copy of the cardholder agreement, which I do not want to do. I click it anyway, and it fills in a default message requesting the agreement that can't be changed. I am given the run around on the phone, so I have no way to contact them.
I have been a customer for 5 /12 years without any problems until now.
I am very close to just closing the account. It will just be one less card taking up space in my wallet
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Verified Reviewer | Boca Raton, FloridaCitimortgage deceptive lies, Class action suit
Good morning Ladies and Gentlemen
Today is the start of my emails to Congress and Senate, OCC and the DOJ.
I will not stop until we get justice
Sincerely,
James
Elizabeth Warren Demands Mortgage Settlement Documents From Regulators
By: DSWright...
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Last Updated on Thursday, 27 December 2012 11:09
Comments
# James Hirschfeld...
they waived transaction charges and set me up on auto payments
7 months later they switched my signed , notarized document, back dated the new one and said I my new amount was doyble what the first agreement was
I am starting a class action suit against them. Found a very capable attorney that is quite familiar with unlawful truth in lending practicethat citimortgage is using and is willing to take the case on a contingency basis there will be no out of pocket expenses to you to talk to them
If you are interested in joining this class suit with me contact me at the email below
truley I feel the pain we are all in
sincerely,
James
jmhstocks@***.com
Hope you all have a good weekend ( stress free )
TRYING TO GET A MODIFICATION--OVER SIX MONTHS NOW
Modification scam
Ikea Card Scam
Citi took appraisal fee with no intention to refi
received response from Citi justifying their actions with copies to regulating authorities. I responded to that describing where and why they were wrong with copies to banking authorities.
I'm not giving up on this. They are ripping off the public!
Citi drove me to chapter 13 to save my home & i had good credit
Not to worry this will BE DIL
Closed my account payed in full and now I still owe them!!!
American Airlines Citi Cards
CITI MORTGAGE, OFALLAN/GOV/PAYOFFS
Monica
Foreclosed on
Lack of Disclosure
Screwed my credit
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Please advise re: status of class action suit, or potential for filing. I just went through a re-fi application with Citimortgage in which I was advised that appraised value would have to be $X.
Based on pre-approval of credit, income, assets, etc., I paid the app fee of $475.50, only to then be told that the appraised value would have to be $X. + $20,000.
Appraisal came in intentionally low, and in spite of my appeal, providing more applicable comps, Citicorp would not adjust appraised value, and denied loan.
I received my app fee (refund from American Express based on my dispute of the charge), but am interested in pursuing action against Citimortgage for intentional misrepresentation of material facts which resulted in my losing an opportunity to obtain refinancing with a legitimate lender while rates were at their lowest. Please advise if this is still ongoing, and if there is room "on the bus" for one more.
Ok People
The game is starting to get tough and we are going to win
Please let me know if any of you filed with the independent foreclosure review board and if you have recieved anything more than $1000.00.
I am tlking to the DOJ and will be forwarding them all the information that I can compile ......I will not let these bastards beat us. I as many of you feel cheated , lied to, and the banks wanton diregard for the laws the POTUS has put in place. I know it seems like an endless battle but I will not rest until they are held accountable.
Please send very concise notes to me times dates etc ...whom you were speaking with any confirmation numbers also
They are a miserable lender and I will be passing all these documents to the FTC and just sent off letter to the DOJ.
Will be contacting the senate banking commission & congressional banking oversight committee. I know its hard but hang in there ....I feel for each and everyone of you
Contact your representatives tell them your problem shouldnt be hard if you scan ev erything into your computer. It brings me to tears to hear so many of your horror stories but am working to get the best counsel possible that will take the case on a contingency basis.
Again if you filed with rust consulting and received a check please contact me and let me know if any of you have received that supposed 125,000 dollars or gotten your home free and clear
I AM WORKING DILIGENTLY FOR ALL OF US AGAINST THIS UNSRUPULOUS BANK!
DOJ
I sued Citi and WON because of deceptive practices. Also, I received $3000 from the independent foreclosure review board.
BTW: Not sure why people would send their info to you.
If there is a class action suit, the attorney would conduct the research and contact people. Doesn't make sense.
Has this class action ever been started? That is, does a lawyer have the case or is everyone merely wasting time posting all of the awful things that they've gone through?
Here's my story: I have $250k of equity in my home. For the first time in 20 years, I was without work last year and am now 3 months behind. I resumed working in Nov 2012 and can once again make the payments but cannot pay the 3 months I'm behind. Citi claims I don't qualify for ANY of their programs, not a loan modification, none of the federal programs, nothing.
Now they sent a letter stating that unless I bring the mortgage current (I have never let it go beyond 90 days delinquent), that they will ask that the ENTIRE loan ($195k) be paid in full. They need to be sued. They need to be brought before congress and explain why they couldn't come up with anything better than the one thing they did offer me, which is a loan repayment program, stretching $10,700 out over 6 months. I can't do it.
I owe my sister $14k that I borrowed from her last year and am now repaying at $1000/month.
That's the best I can do.
Sir,
It takes time and voices and very clear and concise notes
( which I am compiling ) to bring to attorneys office
send to the OCC, send to the FTC, write to the congressional oversight committe, I am doing all of this myself because I have the time ...I am on total disability and am willing to devote my time for the sake of all of our causes. Just as citi makes us all jump through hoops it will take me sometime to get through the bureaucratic BS as all of us are doing, I am making headway and am getting replies from the DOJ, OCC, and my senator and congresswoman. So unless you have something positive to add to all of our dilemas , why bother posting? OK!
Sincerely,
James
Hey Livid,
Yes indeed I found an attorney that is willing to look at these cases on a case by case basis
Donald Jacobson
120 S Olive St
Suite 208
W.P.B. FL 33401
Donald@***.com
561-835-****
He is researching the facts as to whether or not there is a class action......there has to be many similar stories.
Sincerely,
James
I am also interested. Same thing happening here.
Started loan modification in April 2012. I was continuously sending in paperwork. Sometimes 3 times a month, with the same pay stubs, bills, etc that they already asked for. They told me to stop making payments, or at least only a small payment because it would look better to the bank, thinking I really cant afford the original payment.
They told me by not making the payment, I couldn't be foreclosed on and that they would just take the back payments and prorate them into the my new payment determined from the load mod...7 months later of me calling them 4-6 times a month to see if it was finished yet, I get a foreclosure notice at my door. Call Citi, they tell me my case has been closed because I failed to send in paperwork...!!! No notice, warning, phone call or piece of mail telling me they even needed anything from me.
Sent in the paperwork, and they re-opened the case but they came back a month later and tell me I don't qualify, and I owe back payments plus legal and other fees to redeem or face foreclosure. So yeah I'm in, let us all know how to get started.
I was in your shoes as well in 2009-11, and ended up in bankruptcy. No matter how hard I tried to give them everything they needed to "help me" they lost it or claimed they did not receive it.
I have fax paperwork that says it was received at the fax number they provided. We need to be vindicated, I was only a 5 years away from payoff so they made a bunch of money off me and have the house to boot!!
I owned my home with Citi for 9 years. Hit a rough patch and attempted to "modify loan" they always lost paperwork I sent, asked for non exsistant paperwork, and always had an excuse to not modify.
They even locked my house down before it was legal within courts. HUD wanted my house the whole 2 years I fought with Citi. After 9 years and asking for modification I didn't feel was asking for a lot but they did nothing, their only goal was to put my and my children out....that was only house my kids knew.
:cry So long story short I am in! These government bail out mortgage holders need to be taught a lesson.
I am in if its still going on - they started the refinance process charged me $ and then started loosing my papers, asking for papers that cannot be produced, and in general let me know that they really do not have time for me due to a big number of accounts they are handling. I am so IN!