filters
State:
Show
City:
Show
Product:
Show
I've held multiple accounts with Citibank continuously since 1990, and have been a Citigold customer, (although recently made Citi Priority because of lower balances resulting from my moving assets elsewhere due to their declining performance). Citibank was never great...
Read more
Company wrote 0 private or public responses to the review from Apr 13.
1.0
#1232885
Reply to reviews
I paid off a balance transfer 3 days ahead of expiration and they applied it to the balance of the 2nd balance transfer which was at .99 percent ...moved the sum to 22.49 percent - they refuse to apply my payment correctly claiming in the "legalize" it has to go to the...
Read more
Company wrote 0 private or public responses to the review from Apr 07.
Anonymous
honey j music

They called me right away but they did not do anything about the problem. Just made a lot of excuses about how they couldn't Journal my payment to the proper account using the...

1.6
I liked
  • Transfer fees were market
I didn't like
  • Using the customer service agreement to over charge me
#1228657
Reply to reviews
I received a copy of my credit report which had a closed account stated as delinquent. I called Citi, the CS person agreed that there was an error, that the account was closed and not delinquent. I followed the steps that Citi Customer Service asked of me (faxing over...
Read more
Company wrote 0 private or public responses to the review from Mar 01.
1.0
I liked
  • Courteous cs persons
I didn't like
  • Credit management department
  • Lack of knowledge of how to handle this from cs
#1200632
Reply to reviews
Dear Sirs, We have been asked if our problem was solved. So hereby I give you my answer: I complained twice about the horrible customer service when I opened my account and was planning future investments at Citibank (18995 Biscayne Boulevard, Aventura –FL). Nothing...
Read more
Company wrote 0 private or public responses to the review from Jan 20.
4.3
I liked
  • Now every thing is ok
  • Credit card advantage citibank for international costumer
#1173075
Reply to reviews
On hold for 45 minutes waiting for "service" as a "PRIORITY " customer. Had time to drive to the local branch while waiting and talked to an equally incompetent counter representative. Been waiting for over a week for a Federal Express package containing a replacement...
Read more
Company wrote 0 public responses to the review from Dec 30, 2017.
1.0
I didn't like
  • Costumer service from my bank branch
  • Costumer service
#1158768
Reply to reviews

Sao Paulo, December 10th, 2017 Dear Sirs, I would like to confirm the receipt of the email in which I am asked about a letter I had previously sent to Citibank's customer service department. The only response I received was this, to which I'll answer now....
Read more
Company wrote 0 private or public responses to the review from Dec 10, 2017.
1.0
I liked
  • Credit card advantage citibank for international costumer
I didn't like
  • Costumer service from my bank branch
#1145719
Reply to reviews
USA Citibank representative Global executive banking Costumer Service Center Citibank 3800 citi grup center Zone A-1-03 Tampa-Florida 33610-9122 I would like to introduce myself so we can have a conversation. My name is Henrique Lindenbojm, I'm Brazilian, married,...
Read more
Company wrote 0 private or public responses to the review from Nov 08, 2017.
1.0
I didn't like
  • Costumer service
#1128396
Reply to reviews
Show

Citigroup - Investment

I have lot of money in my hand.. How to invest tell ideas.. Contact my num 9688464707 - Kasi
Company wrote 0 public responses to the review from Sep 16, 2017.
#1101514
Reply to reviews
Citi Bank is by far one of the worst banks I have ever had to deal with in my life, when it comes to credit cards. They just randomly close accounts on me, for no reason. There is also some other stuff that they f u c k e d me over on but I will not even bother...
Read more
Company wrote 0 public responses to the review from Nov 03, 2016.
#948277
Reply to reviews
I had planned a trip to Canada and wanted to convert US dollars to Canadian Dollars. However, I thought it would be simple enough to do with a wire transaction, but the bank does not do wire transactions in another currency because my bank acct is in US dollars. I...
Read more
Company wrote 0 private or public responses to the review from Oct 08, 2016.
1.0
#933125
Reply to reviews