Old Lyme, Connecticut
0 comments
Not resolved

I opened a checking account with Citibank in NYC, and within 60 days started receiving a spam email newsletter from Citibank with various suggestions on how to take vacations, new tech and financial apps and how to use technology for the perfect picnic.I never requested this newsletter, there was no "opt out" or "unsubscribe" link at the bottom of the email, and there was no way to "unsubscribe" on the the "Personal Privacy" settings on my Citibank account management webpage.

When I called Citibank to complain, I was told only Citibank customer service agents could block such emails from being sent to me.

Unwanted and unrequested email is spam.Citibank sends spam.

Review about: Asset Management.

I didn't like: Getting unwanted and unrequested email newsletter from citibank.

Review #853883 is a subjective opinion of a user.

3.4
Billing Practices
Interest Rate
Customer service
Staff
Website
Reliability
Value for money
Diversity of Products or Services
Product or Service Quality
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Spam -- unrequested email -- from Citibank. / Not specified
Preferred solution Let the company propose a solution

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