Old Lyme, Connecticut
0 comments
Not resolved
3.4
Details
Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website

I opened a checking account with Citibank in NYC, and within 60 days started receiving a spam email newsletter from Citibank with various suggestions on how to take vacations, new tech and financial apps and how to use technology for the perfect picnic.I never requested this newsletter, there was no "opt out" or "unsubscribe" link at the bottom of the email, and there was no way to "unsubscribe" on the the "Personal Privacy" settings on my Citibank account management webpage.

When I called Citibank to complain, I was told only Citibank customer service agents could block such emails from being sent to me.

Unwanted and unrequested email is spam.Citibank sends spam.

Reason of review: Spam -- unrequested email -- from Citibank..

Preferred solution: Let the company propose a solution.

I didn't like: Getting unwanted and unrequested email newsletter from citibank.

Had an Experience with Citigroup?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion

You May Also Like

Citigroup - Citi Flex:  Unlawful rate hikes Citigroup "Unfortunately for me, same story. I have a long standing history with Citi, 10 years plus. All Citi Flex Lines were closed by Citi which is fine, I..." Read more Hawk Eye Management - Fraud! Don't use Hawkeye Management/Lencred to finance your business! Hawk Eye Management "I was recently approached by Hawkeye Management for business loans. Once we reached the application stage, it changed into LenCred. It seems the two are the same company. One representative..." Read more Lending Club - Review in Loans and Mortgages category  from Santa Ana, California Lending Club "I am so hurt. I had an emergency and had to relocate me and my children and applied for a loan and was approved even though I was uncomfortable with..." Read more Citigroup - Citi Mortgage as Hamp servitor of hardship modification Citigroup "Between August 2, 2007 and January 27, 2013 we were never late on our mortgage despite a rate of 8.25 % and it being 53% of the combined income..." Read more Trupanion Pet Insurance - Misleading and Unhelpful Trupanion Pet Insurance "I had purchased a new puppy. Took him to the vet one day after taking possession of the dog for a full physical examination (as required by breeder contract). Received..." Read more Must Cure Obesity Co.- SCAM ALERT! Must Cure Obesity Co "As a person looking for a weight loss plan I found this company and it is easy to see that it is owned by the same person that owns Roca..." Read more Pulse TV - Opened package and found screw stripped on floodlite Pulse TV "yes, I tried but its Sat. I guess they are not at work, light has 2 stripped threaded holes used for mounting need you to make good on this sale...." Read more MODO NYC - Design and Develop creative space by Jesse Keyes MODO NYC "We hired Jesse Keyes of Modo who designed and developed our fashion showroom in Chelsea, Manhattan. Super creative, expedited and economical, unreal. The space became both functional and aesthetically pleasing,..." Read more