Old Lyme, Connecticut
Not resolved
Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Value for money

I opened a checking account with Citibank in NYC, and within 60 days started receiving a spam email newsletter from Citibank with various suggestions on how to take vacations, new tech and financial apps and how to use technology for the perfect picnic.I never requested this newsletter, there was no "opt out" or "unsubscribe" link at the bottom of the email, and there was no way to "unsubscribe" on the the "Personal Privacy" settings on my Citibank account management webpage.

When I called Citibank to complain, I was told only Citibank customer service agents could block such emails from being sent to me.

Unwanted and unrequested email is spam.Citibank sends spam.

Reason of review: Spam -- unrequested email -- from Citibank..

Preferred solution: Let the company propose a solution.

I didn't like: Getting unwanted and unrequested email newsletter from citibank.

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