Citigroup - Email Spam from Citibank

5 of 175 Citigroup reviews

I opened a checking account with Citibank in NYC, and within 60 days started receiving a spam email newsletter from Citibank with various suggestions on how to take vacations, new tech and financial apps and how to use technology for the perfect picnic.I never requested this newsletter, there was no "opt out" or "unsubscribe" link at the bottom of the email, and there was no way to "unsubscribe" on the the "Personal Privacy" settings on my Citibank account management webpage.

When I called Citibank to complain, I was told only Citibank customer service agents could block such emails from being sent to me.

Unwanted and unrequested email is spam.Citibank sends spam.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Value for money
Billing Practices
Staff
Product or Service Quality
Website
Interest Rate
Customer service
Diversity of Products or Services
Reliability
More

  • What I liked
      No items
  • What I disliked
    • Getting unwanted and unrequested email newsletter from citibank

Reason of review:
Spam -- unrequested email -- from Citibank.
Preferred solution:
Let the company propose a solution
Product or service
Asset Management
Review category
Loans and Mortgages
review #853883

Author wants to be contacted by the company. Learn more

Had an experience with Citigroup? Submit review ›
Helpful? 0 Yes 0 1 No 1
Had the same issue 0 Yes 0
5 of 175 Citigroup reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Citigroup. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Citigroup.
Filing a new complaint about
×